Frequently Asked Questions - File Service
What is the File Service?Our File Service allows you to quickly and easily order ECU remap files for your vehicle. Whether you're tuning for performance, efficiency, or emission control, we provide fast, safe, and custom-made tuning files based on your vehicle’s original ECU data.
How do I order tuning files?To order tuning files, simply register on our File Service Portal, upload your original ECU file, select the desired modifications, and then download your tuned file once it’s ready. It’s fast and straightforward!
What types of modifications can I request?We offer a wide range of ECU tuning modifications, including but not limited to: Stage 1, 2, and 3 remaps, DPF OFF, EGR OFF, AdBlue OFF, Launch Control, Speed Limit OFF, and many more. You can select the modifications you need based on your vehicle and goals.
How long does it take to receive the tuning files?Our File Service provides fast delivery of your tuned files, usually within 10 to 30 minutes. In most cases, the process is completed almost instantly after submitting your order.
Are the tuning files safe for my vehicle?Yes, all our tuning files are dyno-tested and thoroughly checked for quality and safety. We ensure that the remaps are reliable, stable, and safe for your vehicle. You can trust that our files will enhance performance without compromising safety.
Can I revert the ECU remap back to stock?Yes, we keep backups of your original ECU files, which means you can always revert your vehicle back to its original settings if needed.
What types of vehicles can use your file service?Our File Service is available for a wide range of vehicles, including petrol and diesel engines, as well as some motorcycles and commercial vehicles. If you're unsure if your vehicle is supported, feel free to contact our support team for confirmation.
What if I have issues with my tuning file?We offer free technical support for all of our customers. If you encounter any issues or have any questions regarding the tuning file, our team is here to help. You can contact us directly through our support portal or by email.
Is the File Service available 24/7?Yes, our File Service is available 24/7. You can place an order at any time and download your tuning files at your convenience.
What payment methods do you accept?We accept various payment methods including credit cards, PayPal, and other secure payment gateways. Our goal is to make your experience as smooth and secure as possible.
Do you offer a warranty on the tuning files?Yes, we provide a warranty on all our ECU remaps. If you face any issues with the tuning files, we’ll help resolve them. Our files are backed by our expertise, and we ensure everything works smoothly for you.
Can I use the files on multiple vehicles?Each tuning file is tailored for a specific vehicle. If you wish to use the file for a different vehicle, we recommend contacting us to make the necessary adjustments.
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